Frequently Asked Questions

We invite you to join a shared Duolingo Family Plan so you can access Super or Max benefits at a lower cost than buying a personal subscription.

We secure your personal data and communications However, Duolingo’s own rules may change how shared plans work, so we monitor and support you if anything changes.

After you choose a plan, we add you to an existing family subscription. You use your own Duolingo account — nothing is shared or changed on your personal login.

In most cases, access is activated quickly after payment, often within minutes or hours. on the rare occasion allow up to 24hours, If there’s an issue we’ll contact you.

Duolingo’s prices are for individual subscriptions. By sharing a Family Plan, you get full Super/Max features at a lower cost per person.

We offer different durations including:

• 3 day trial‑style access
• 1 month
• 1 year

All memberships are one time purchases and DO NOT renew automatically.

You can reach us via our email hello@smartsplit.io

We provide refunds or plan replacements if the service is not delivered as promised, though issues almost never occur.